Refund policy

No Return, All Sales Final Policy

Please note that prices may vary at the time of purchase due to changes in gold market prices.

1. All Sales Are Final: Once a purchase is made, it is considered final. We do not offer returns, exchanges, or refunds for any items, except where required by law. Additionally, no warranty is provided on the products.

2. Exceptions: The only exceptions to our general return policy are for products that are defective or damaged. If you receive a defective or damaged item, please contact us within 3 days of delivery. Items believed to be defective or damaged must be returned at the customer's expense, and our team will determine the authenticity of the claim. If your claim is approved, we will refund the purchase amount to the card used for the original transaction with a certain amount of days.

How to Return Your Item:

Carefully repackage the item in its original packaging to prevent further damage during return shipping. You are responsible for providing the return shipping label. Once your package is prepared, please mail it to the following address:

King's Jewelry
6025 N. El Dorado St.
Stockton, CA 95207

Processing Time: Please allow 2-3 weeks from the return shipment date for us to receive and process your return. If approved, the refund will be credited to your original payment method.

3. Inspection of Products: We encourage all customers to carefully inspect the items they wish to purchase before completing the transaction. If you have any questions or concerns about a product, please contact our customer service team before making your purchase.

4. Contact Information: For any questions or concerns regarding this policy, please contact our customer service team at kingsjewelry12097@gmail.com.